Buying Samsonite from Health Boutique
Health Boutique offers selected Samsonite trolleys, suitcases and travel bags through:
healthboutiquejo.com
Customers looking for Samsonite in Amman can compare the current sizes, colours, materials, capacities and prices online before ordering.
Delivery is also available to Irbid, Zarqa, Karak, Ma’an, Aqaba and other areas across Jordan. Customers requesting delivery to the Dead Sea, a hotel, resort or a less accessible location should confirm delivery availability with Health Boutique customer support before ordering.
Delivery Time in Jordan
Health Boutique processes orders within one to three business days after payment confirmation. Orders placed on weekends or public holidays are processed on the following business day.
After an order has been processed and dispatched, the available domestic delivery options are:
- Standard delivery: one to two business days
- Express delivery: same-day delivery where available
- Jordan delivery charge: 2.95 JOD
Processing time and delivery time are separate. Delivery periods are estimates and may be longer during peak campaigns, public holidays, courier delays or circumstances outside Health Boutique’s control.
Customers receive confirmation and tracking information after the order has been dispatched.
Samsonite Warranty
Samsonite warranty coverage varies by product model. Depending on the selected Samsonite item, the product may include a limited three-year, five-year, ten-year or limited global lifetime warranty.
The exact warranty shown on the individual product page, warranty certificate or product documentation applies to that product.
Samsonite’s official limited warranty generally covers manufacturing defects in materials and workmanship. When a verified manufacturing defect is accepted under the warranty terms, Samsonite may repair or replace the product at its discretion.
The warranty generally does not cover damage resulting from:
- Airline or transport-carrier handling
- Accidents or misuse
- Neglect
- Abrasion
- Normal wear and tear
- Exposure to extreme temperatures
- Water, solvents or acids
- Improper repairs or maintenance
- Damage occurring outside the applicable warranty period
Warranty repairs should be evaluated and completed through an approved Samsonite service centre where required by the official warranty terms.
Customers should retain:
- The Health Boutique invoice
- Proof of purchase
- The product warranty certificate
- The product label or serial information
- Clear photographs of any suspected manufacturing defect
Do not describe airline handling damage as a Samsonite manufacturing defect. Damage caused during a flight should be reported promptly to the airline or transport company according to its baggage-claim procedure.